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The other thing phpBB and IntegraMOD can do is to set the default option in search to "Search for all terms" in stead of what it is on now "Search for any terms or use query as entered"
offtopic: Recently I see that the BBCODE isn't working anymore. Also every " is replaced with \"
Editted: Try to see if it helps if I turn off HTML, but it doesn't help. Even when I edit a post the is infront of every "
Statistics: Posted Author: obiku — Wed Jul 05, 2006 12:40 pm
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I have learnt so much from searching and trying things out for myself that I am able to achieve so much compared to a year ago.....
The only problem I have when people post with the same question or do not think to search is sadly how ungrateful i would say 50% are....
The thing I have found is I have got caught up in search the net for a members problem that an hour later i think to myself hold on....why am I doing this on my time when they could be doing it......
I do believe that a better way of getting members to use the search feature would be great idea and to promote the search feature more is the way forward.....
Statistics: Posted Author: found it — Wed Jul 05, 2006 12:30 pm
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And I think on everybody work there always are people who ask over and over the same question. And because that person is right in front of you, you always give polite answer and in a friendly way you point him on where and how he can find it the next time.
For somehow, if people are behind a monitor, they get faster frustrated and being polite/ friendly isn't important any more
......... And that is very time consuming <img>Statistics: Posted Author: obiku — Sat Jul 01, 2006 11:21 am
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"ZacFields";p="9816" wrote:
For instance... what if somebody doesn't know how to describe what they're looking for in the confines of a search box? Also remember some people are not very strong spellers either, and let's not forget that the PHPBB search function is no google....sometimes it can be difficult to find what you're looking for especially if you don't know the rules of the PHPBB search. Exe: "integramod and compatible and php5" would be the correct way to search for the question "is integramod compatible with php5?" But if you put "integramod compatible with php5" it's going to give you every post that has the word "integramod" in it and "compatible" and "php5" so you get a slew of responses.
Zac
I, also as noob return this in a question. Why is the function of AND in the search not changed in to you need to use AND if you are searching for 2 or more different things. Like if you put "php5 AND integramod" in the search it will give back topics in whatever topic one of these words appears.
And if you put "integramod compatible with php5" in the search, it will give you back topics where 2 or more same words in the topic?
Just the other way around like now....
Statistics: Posted Author: obiku — Sat Jul 01, 2006 10:28 am
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Very true. I have spent 15 years looking after people with dementia (Alzheimers etc) and some patients ask the same question every 30 seconds. They always get a polite, informative response and are happy until 30 secons later they seek an answer that to them, they have never asked before. This does start to get on your nerves after an hour and a half! but nevertheless all humans deserve either answers, explanation on how to find the answers or discussion on why the answers could not be found.
A
Statistics: Posted Author: Adrian Rea — Sat Jul 01, 2006 7:47 am
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That's how I am, the ability to give solutions to others is something to be proud about... Not everyone can do that...
About people asking questions:
The fact that they ask a question is already an effort...
By doing so, they don't only help themselves, but also everyone else with the same question...
Searching is an option some still have to learn using...
It's always good to help them on their way to do so...
Not everyone is an expert...
An answer like: "Look it up yourself", is not an answer but an advise...
I would rather reply with advise & answer...
I do know how people can ask the same question over and over again, and how annoying that can be...
I am a busdriver...
You can't even imagine how many times people ask if I go to the station or the centre of Bruges...one after the other, standing behind each other...
One big row of people asking the same thing...you wouldn't believe it.
Sometimes in Dutch, sometimes in French, sometimes in English, sometimes in German,...
But they are all asking the same...and they never listen to what I've said to the others...
And they don't even have to ask...IT'S WRITTEN ON FRONT OF THE BUS
They can't read???
But still, I answer their questions, and not just by saying go outside to read what's written on front of the bus... I just don't have that much time...
There are also people that never ask, but suddenly start to panic when I reach destination...they've taken the wrong bus <img>
They should've asked...
Statistics: Posted Author: evolver — Sat Jul 01, 2006 7:07 am
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- John
Statistics: Posted Author: jwernerny — Fri Jun 30, 2006 2:45 pm
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The best solution would be an improved search mod which offers alternatives, so if I were to search for "Anti-Robot Hack" it would also offer "Image Verification Box." [No, I'm not volunteering to write this. <img> ]
A quicker to implement solution might be a special forum (probably moderated) that has a series of posts in it that each contain similar search terms. Here is an example:
Title: Search Terms like "Image Verification"
Image Verification
Anti-Robotic Hack
Letter Pictures
Thus, when a user searches for something, they will hopefully come up with a set of alternative search strings to try.
The forum with all of these could be populated simply with posts from users who discovered the other terms they were looking for.
- John
Statistics: Posted Author: jwernerny — Wed Jun 21, 2006 5:20 am
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A
Statistics: Posted Author: Adrian Rea — Wed Jun 21, 2006 3:38 am
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Mike
Statistics: Posted Author: Michaelo — Tue Jun 20, 2006 6:46 pm
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The difference between the integramod forums and the phpbb forums is staggering. I find myself being amazed at how the forums are for the same software, but the integramod community is so much more gentle than the PHPBB community.
In the PHPBB.com forum it is especially hard to use the search function. You type anything into that search and you will get a ridiculous amount of results to sift through. And don't bother asking any questions there if you run a pre-modded version of PHPBB. Apparantly...you can mod it yourself and you're fine, but if somebody else mods it for you, well that changes the whole mood of the people on that site.
Either way. the IM community is great! You guys do a great job and your support puts the PHPBB.com support forums to shame.
Zac
Statistics: Posted Author: ZacFields — Tue Jun 20, 2006 1:06 am
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I feel we should make new people aware that it is preferred that they search first, seek assistance if unsuccessful and report if and how their problem is solved. Hounding them about it could become counter productive. So the more we can reduce the strict approach, increase the informative resource and guide members toward the informal but inspiring approach, then all the better for our community.
No one here is really that strict, if they were, they would be informed of it! <img> Yes this is a community that is great, and the fact there is this kind of discussion proves it.
A
Statistics: Posted Author: Adrian Rea — Tue Jun 20, 2006 12:47 am
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