Registration email problem

[Vadar]

I'm helping out another user of Integramod and he is having a couple of problems I have never seen before.

He has his portal set up for user registration, but when user's successfully register, they are not getting an email with the confirmation link. The users do show up in the ACP user list, but a confirmation email (with the embedded link) is not sent.

When you manually activate users via the ACP the email works just fine after that point.

The same thing happens when Admin activation is selected: The portal admin never gets an email to activate the user.

I've looked at all of his portal settings and it has me stumped. Any ideas?

Second problem (related?): Whenever an email is sent out to an activated user, two copies are sent. Again, I can't find anything in his configuration that might cause this.

His portal is up to date (1.4.0 with 2.0.21 and security 1.0.3).

Thanks!!

[AKMat]

This is AKMat. I am the one that Vadar is trying to help. Can anyone out there help with this problem? I am getting very desperate, and would love some help from those of you with the expertise to figure this out. Please help, if you can!

Thanks in advance!

[found it]

hi

Do you have a link we can look at...also some info regarding your php and mysql

[daveL]

Did you guys ever figure this one out, because I am having the exact same problem.

Thanks,
Dave

[Vadar]

As I remember, it was the order in which he had first installed the files. He had loaded up 1.4.0, then upgraded to 2.0.21, then did the 1.3.0 Security update. He needed to do the 1.3.0 update before the 2.0.21. When he reinstalled in that order, it started working fine.

[daveL]

That wasn't the exact problem in my case. I had deployed the updates in the correct order, but I found that I missed a mod change. Once it was applied, everything worked.

Thank you,
Dave