IntegraMOD

Hey I have one user (well, just one user who has reported it) saying that he can't send private messages because when he does it says

General Error

Invalid_Session

Does anyone have a clue what this is about? The only thing I've done to my boards lately is adjust the Cache on most of my blocks. Is it possible that a cache value that I set is causing this problem for one user. I think my host also upgraded to MYSQL5 but I have already performed all the known fixes and not to mention this guy had been using PM's on a regular basis long after they upgraded to MYSQL5.

Anyone have any ideas. I couldn't find anything in the search related to my problems. There was once an issue like this when people would try to retrieve their password ... I read about that on the search.

Zac

"ZacFields" wrote:Hey I have one user (well, just one user who has reported it) saying that he can't send private messages because when he does it says

General Error

Invalid_Session

Does anyone have a clue what this is about? The only thing I've done to my boards lately is adjust the Cache on most of my blocks. Is it possible that a cache value that I set is causing this problem for one user. I think my host also upgraded to MYSQL5 but I have already performed all the known fixes and not to mention this guy had been using PM's on a regular basis long after they upgraded to MYSQL5.

Anyone have any ideas. I couldn't find anything in the search related to my problems. There was once an issue like this when people would try to retrieve their password ... I read about that on the search.

Zac

Nothing to do with all that you mentioned.

What he did probably was to leave his computer for a short while, then his session expired.

In his URL, he had the "&sid=<numbers>" and since that session ID expired, it was deemed as an invalid session.

I got this error before and all I had to do is just to reload the page.

We found the problem today.

Jackie what you said makes sense, but this is a re-occurring problem for this user. Like everytime he tries to send a PM it would give him that message.

SOLUTION:

The user reporting this error was using Yahoo's internet browser instead of IE or Mozilla. So once he switched back to IE the problem was fixed. Just a simple compatibility issue between the browser and the forums. It would be something to look into for future releases though if anyone expects yahoo's browser to take off anytime soon.

Zac

"ZacFields" wrote:We found the problem today.

Jackie what you said makes sense, but this is a re-occurring problem for this user. Like everytime he tries to send a PM it would give him that message.

SOLUTION:

The user reporting this error was using Yahoo's internet browser instead of IE or Mozilla. So once he switched back to IE the problem was fixed. Just a simple compatibility issue between the browser and the forums. It would be something to look into for future releases though if anyone expects yahoo's browser to take off anytime soon.

Zac

But I would prefer people calling me Jacky. <img>