IntegraMOD

Posted: **Tue Sep 12, 2006 12:28 pm**

I have a user that was banned, but I removed him from the ban list. For some reason, the forum still thinks he's banned, even though his username isn't in the ban list.

The only thing I can think of is that he has logged onto the forums using the same computer as someone else that is banned, and that person and their IP addresses are banned.

Posted: **Tue Sep 12, 2006 5:08 pm**

That's right, I would suggest also to seach via IP.

Posted: **Tue Sep 12, 2006 5:40 pm**

I went ahead and removed all the IP's from the ban list, but it's still showing him banned.

Posted: **Mon Sep 18, 2006 4:13 am**

Did you also make sure his ip wasn't banned in the ctracker as well by mistake? if you added a user agent or ip there it may be seeing his by mistake. Especially if you entered a range.

If no, then tell him to delete his cookies on both the site and from his browser as well as the cache of his browser. The completely shut down the browser and try again.

Also be careful of why members are banned in the first place. <img>

Posted: **Mon Sep 18, 2006 4:51 am**

"Frost";p="15578" wrote:Did you also make sure his ip wasn't banned in the ctracker as well by mistake? if you added a user agent or ip there it may be seeing his by mistake. Especially if you entered a range.

If no, then tell him to delete his cookies on both the site and from his browser as well as the cache of his browser. The completely shut down the browser and try again.

Also be careful of why members are banned in the first place. <img>

I don't know what the ctracker is... as far as him clearing his cookies, that won't help because when you look at his information in the member list, it says he's banned. There are now only 3 names and no IP's in the ban list and he's not in there...

Posted: **Mon Sep 18, 2006 4:53 am**

What version of IM are you using?

You might also try going to User Admin and typing in his name, look around there.

Posted: **Mon Sep 18, 2006 6:01 am**

"Frost";p="15583" wrote:What version of IM are you using?

You might also try going to User Admin and typing in his name, look around there.

I'm using 1.40.

Posted: **Mon Sep 18, 2006 9:51 am**

Hmm, I can't imagine someone staying banned if they arent in the admincp.

If you would like you can show me your link, create a temp admin account pm it to me and I can look around..

other than that I am at a loss <img>

Frost

IntegraMOD

Problem with user ban

Problem with user ban

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Re: Problem with user ban