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ip/email unbann[solved! thanks]
Posted:
Sun May 28, 2006 5:13 amAuthor: TheJT
hi
i dont know how this could happen but one of my users hase been auto banned
in the banned list his ip , his username and his email is in the box
but i really don know how to remove him frome the bann list.
need help please....
Posted:
Sun May 28, 2006 2:08 pmAuthor: Adrian Rea
Do you know if he has exceeded his failed login attempts? are you able to unban him from the ACP - user admin - manage page?
Was he made to be an admin or moderator?
A
Re: ip/email unbann
Posted:
Mon May 29, 2006 6:29 amAuthor: TheJT
yes i wanted to make him an admin and added him to the group admin
i gave him the special privilige satus
...then he got banned.-..... <img>
Posted:
Mon May 29, 2006 7:00 amAuthor: tmotley
Did you bump up your number of admins in the security area?
ACP
Security
Special
Amount of allowed admins
Re: ip/email unbann
Posted:
Mon May 29, 2006 8:51 amAuthor: TheJT
yes i did but i did it after adding him to the admins cause i forgot it
Posted:
Mon May 29, 2006 8:58 amAuthor: tmotley
Is he still banned?
If so, did this work?
ACP
User Admin
Ban Control
Click on his username and submit
Repeat for ip & email
Re: ip/email unbann
Posted:
Tue May 30, 2006 4:09 amAuthor: TheJT
no
Posted:
Tue May 30, 2006 4:31 amAuthor: tmotley
If it's not showing him as banned in you ACP and you have your admin/mod numbers set right within Security, Special then wow.
Maybe he needs to clear cookies & cache?
Re: ip/email unbann
Posted:
Tue May 30, 2006 6:45 amAuthor: TheJT
Posted:
Tue May 30, 2006 8:36 amAuthor: tmotley
Good deal! Glad you got it figured out!