1.41 Update not working

[DDay629]

Hey guys, I'm new to integra other than just using it. I have looked around on your website for how to fix this, but have not found anything yet, so hopefully you can help me.

Ok, I installed phpBB 2.0.21 through cPanel. It was successful with no errors. I then went to install the update version of 1.41 of Integra. I followed the instructions exactly and completed all of them. What I now see on my forum link is this however:

[code]Critical Error!message_die() was called multiple times.  Error #1    Line ]

Well, I am the webmaster, so that won't help much. Anything you guys could do to help me on this would be much appreciated.

Thanks in advanced,
DDay

[Teelk]

If you just installed the phpBB board, you may as well install a fresh full copy of IntegraMOD 141.

If you haven't just installed the board, hang in there, I'll be doing some extensive testing tonight to find more bugs, you're not the only one with that same error message.

[DDay629]

I had at first tried to install the pure 141, but had many problems with that. Because I know that cPanel can install a good version of phpBB. I figured, if all I had to do was FTP the files, and just change the permissions, I could do this. But, I guess not.

DDay

[Teelk]

It's strange that the db update .script returned no errors but you're getting errors that state that tables don't exist.

If you want to try a fresh install again I can help you with any problems that you're having.

[DDay629]

Ok, maybe you can answer why when I installed phpBB by itself, I couldn't log in with the Admin username and password that I had set during install. Also, the things that the install doc said would come up, like the prillian installer, and the install progress bar didn't come up. What did come up, was a thing saying I had to download and then FTP a config file. I did this. I then went to the url for the forum, it told me to delete the install and the prill_install folders. I did this, and then I couldn't log in.

DDay

[Frost]

1. Did you set the right path during install?

2. Are the cookie settings correct? .yoursite.com and the right path here as well

3. Did you check the checkbox for prillian during install? If so that means to NOT install prillian and you wouldn't have been asked

[DDay629]

No, I did not check the checkbox. The cookie settings, I have no idea how to change, and by the path, I assume you mean the install location path, was set correctly.

DDay

EDIT: What I was saying earlier, is that the forum loaded. But you couldn't register accounts(I tried) and I couldn't log into the admin account that I had set up during install.

[Frost]

Well, I had the same problem the day before yesterday when I installed a fresh 141. I entered the wrong path by mistake (forgot that I made a subdomain that made the link http://www.forum.whatever.com) and it wouldn't let me login.

That's why I asked about the correct path

I know a file that sets your cookies for you, but it doesn't work with 141 because of ctracker thinking its a hack attempt (cookieMOD)

Either way, I just deleted my whole directory and started again with a fresh install and the second time it went perfectly

[Helter]

if you installed the cpanel phpbb, then deleted it and installed it again, you need to delete your browser cookies so the new forum can set a new cookie. Also, if you use the cpanel phpbb, you will have to set your chmods manually, since the install .script does not do this. I celieve the default phpbb requires only root/cache be set to 777.

Also, it you try to install integramod and you get the error you described about ftp'ing your config.php, it means you did not chmod the file to 666 and the install .script cannot write to it.

[DDay629]

Well, I had the same problem the day before yesterday when I installed a fresh 141. I entered the wrong path by mistake (forgot that I made a subdomain that made the link http://www.forum.whatever.com) and it wouldn't let me login.

Does this mean in path that I have to put the entire web address when installing? Cause I just had it set to /forum/ which is incidentally also a subdomain.

if you installed the cpanel phpbb, then deleted it and installed it again, you need to delete your browser cookies so the new forum can set a new cookie. Also, if you use the cpanel phpbb, you will have to set your chmods manually, since the install ..script does not do this. I celieve the default phpbb requires only root/cache be set to 777.

Also, it you try to install integramod and you get the error you described about ftp'ing your config.php, it means you did not chmod the file to 666 and the install ..script cannot write to it.

Well, before I installed the update, I went through and changed all of the chmod's that the two installers told me to. So, thiat shouldn't matter. Also, when I was installing just integra 141 I was using a zip version unpacked using cpanel, so supposedly the chmod should be correct. I should still check that though I guess. Oh, and when I was trying to log in, I did during the course of that use the cookie manager to delete the cookie that it showed. Didn't help though.

I will do whatever you guys say is the easiest. Because of my lack of knowledge and hesitancy on some of the mySQL used during install, I used the cPanel install and chose to just go through with the update. If you guys say otherwise, or can help me on my hesitancy, I will try another clean install of just 141.

Thanks for all your help so far,
DDay

[Helter]

it is always preferable to do a clean install, over an upgrade. We have to make the upgrade available though for users who already have a userbase and post info they dont want to loose. Apparently there are a few minor bugs in the update, that sometimes require a little tinkering, but even when it is perfect, I still suggest fresh install over fresh phpbb +upgrade

The cache you should delete is your browser cache
in Firefox 2.0.0.1, it is in tools/options/privacy/show cookies

not that familiar with IE anymore

[DDay629]

I just did a clean install. Turns out I should have just checked all of the chmod on the files from the zip. I can't figure out why the upgrade wouldn't work though as I did check all the chmod before install when I tried that.

DDay

[sanji]

it is always preferable to do a clean install, over an upgrade. We have to make the upgrade available though for users who already have a userbase and post info they dont want to loose. Apparently there are a few minor bugs in the update, that sometimes require a little tinkering, but even when it is perfect, I still suggest fresh install over fresh phpbb +upgrade

<img>

I really, really would like some explanations here. Most of users here have a board with, I hope for them, many messages and members. And many of them also probably have added their own mods for Integra 1.4.0.

If now you say that if it preferable to make a clean install of 1.4.1, it means that there are - or can be - problems with the upgrade from 1.4.0 to 1.4.1. But in that case, what is the correct procedure to follow? Create a new 1.4.1 forum, and beg our own users to re-register... after losing all their posts? This is obviously not an option.

So I would like to know what is the exact procedure to upgrade 1.4.0 to 1.4.1 on a test site. Could someone direct me to that information? So far, I was unable to get the upgrade working, but I am not sure if the problem is coming from the tables or the files...

Thanks,

sanji

[tekguru]

Agreed, I've thousands of users and posts and there is no way I can afford to lose those, not to mention the time needed to reconfigure everything to be exactly teh way we need it.

We need a viable valid update system.

[Teelk]

Helter didn't mean for those who already have boards to do a fresh install. But, if you're installing a new board it's always better to install the full thing then to update a new install of phpBB.

As for the update, it does work, but people are going to have problems. There are just too many variables involved to have everything work 100% of the time for everyone; server differences, OS differences, installed MODs. And, I'm trying to make the update work for everyone, but I need information. I've had very little information from users that are having issues, most people are just saying that it doesn't work without giving any details.

And, of coarse, the nature of forums is usually chaotic and we're no different here, there are posts everywhere dealing with the same issue that have varying levels of detail. Trying to pick it all apart is a slow process, not to mention a depressing one. <img>

The majority of problems seem to stem from CHMODs being reset when files are overwritten, but this doesn't happen to everyone. It wasn't happening to me and it didn't happen for the beta testers, so it wasn't an issue. Now that it has become an issue I think that all CHMODs need to be redone before running the update .script. So, if you're having problems the first thing to do is open the IM 141 install instructions and do all the CHMODs listed there.

So, if anyone is having problems with the update, please post in detail what the problem is and what error messages you're receiving, if any.

[sanji]

I've had very little information from users that are having issues, most people are just saying that it doesn't work without giving any details.

I certainly do have a big problem, but I also do not want to waste everybody's time. I would like to know where I can find precise instructions to do the following :
- create a copy of my forum on another server with another database (I am using 1.4.0/2.21)
- update the files
- update the tables.

Once I find a clear procedure, I will try again from scratch, and let you guys know what is going on.

On the first try, I copied the new 1.4.1 files in a new folder, copied my 1.4.0 database in a new database and ran the update .script for the table. I got an error message "I am sorry, but your database type is not supported.".

Thanks,

sanji

[Teelk]

I didn't mean you specifically sanji lol, and you're certainly not wasting anyone's time. That's why we're here. <img>

You got that message because the information in your config.php doesn't match the db information.

When you upload the files don't overwrite your config.php.

There are detailed instructions [url=http]here[/url] that will show you how to set up a server on your home computer for testing.

Then follow the instructions in the update.

[sanji]

Thanks Teelk.

I found the problem : I uploaded the db_update_to_141.php in the foot folder of the forum, but it has to be run specifically from the install folder!

sanji

[sanji]

Still, many mistakes on the forum... starting with the fact that all forum disappeared... Well, I think some more research is needed here...

I remember that there are many files on the server that I overwritten when parameters of the forums are changed. They also include the structure of the forums and FAQs, indeed. I guess that those files should NOT be overwritten when uploading the 1.4.1 new files, am I correct? In that case, where can I get a list of those important files?

Also: if there a list of language files' changes between 1.4.0 and 1.4.1?

sanji

[Teelk]

Hey sanji,

There seems to be an issue with some servers that the CHMODs are not preserved when the file is overwritten. It was my understanding that files retain their CHMOD permissions even when overwritten since that's always been my experience. It seems that some servers don't react in this way and the CHMODs are being reset when the file is overwritten. If this was on a test board you can try it again, but instead use the CHMOD instructions from the fresh install instructions. I'll be updating the update package with this information as well.

You need to resync your forums from the ACP, but that will only work if the CHMOD of includes/def_tree.php is 666, instead of 644 which is the default.

You can also preserve a copy of your def_icons.php, def_qbar.php, and def_words.php so that you don't lose any information in those files. def_icons.php is post icon information, def_qbar.php is your link in board nav and the top menu, and def_words.php is any censored words that you might have. I'll have to add this information to the update as well.

I'll try to get you a list of changed language files.

[sanji]

Thanks, indeed, the permissions were put back to their original values. After changing that, I uploaded the old 1.4.0 files with the definitions, accessed the ACP and resync the forums.

Now, I only get a blank page both on the forum and on the admin sections...

[EDIT] OK, reuploaded old def_tree.php, seems to work better now. I remember a problem I had on 1.4.0, when the def_tree.php was updated, the forum went blank. Wonder if this is the same problem...


sanji