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Serious problem to send pm

PostPosted: Mon Apr 16, 2007 2:57 am
Author: sanji
When trying to send a pm (a reply, to be precise), I got the following error message :

Failed sending email :: PHP ::

DEBUG MODE

Line : 234
File : emailer.php


Surprisingly, I sent lots of mp so far, and do not remember seeing this error...

As suggested on this thread, http://www.integramod.com/forum/viewtop ... 4085#24085
I changed the parameters in the ACP to use smtp to send my pm.

I then got the following error:

Ran into problems sending Mail. Response: 535 5.7.0 authentication failed

DEBUG MODE

Line : 133
File : smtp.php


I am sure that my password is correct, as I just connected with it on my webmail to check the emails.


Second - related - issue:

I have litteraly a hundred messages in my "outbox" folder. All are welcome messages sent to new members. Does it mean that they did not receive them? Because they didn't read them... or because there was an error when sending the message?

This is really a serious problem for me, so any help would be greatly appreciated...

Thanks,

sanji


SOME UPDATE :
In ACP / Users / Private Messages Archive you can search the PMs that have not been opened yet. And there, the list is much smaller. Does it mean that indeed the PMs in the "outbox" where not sent properly??

Re: Serious problem to send pm

PostPosted: Mon Apr 16, 2007 7:30 am
Author: Helter

PostPosted: Mon Apr 16, 2007 3:35 pm
Author: sanji
Thanks HelterSkelter for the links.

I tried to upload the testmail.php on my server and run it... and it is working. Which means that I can send email from PHP.

Still, I did receive this "Line : 234" error, and members of my forum also said they had the same problem. The knowledge base says:

If your seeing this error, that means your host must of disabled the sendmail function on the server or just your account.


But this seems not to be my problem here. Are there other possible issues?

Thanks,

sanji

Re: Serious problem to send pm

PostPosted: Mon Apr 16, 2007 7:06 pm
Author: Helter
have you, or your host recently updated any server software?
for smtp, try using your root login password. It will be different from your personal email password

Re: Serious problem to send pm

PostPosted: Mon Apr 16, 2007 8:33 pm
Author: sanji
Thanks HelterSkelter for your continuous assistance.

I could already solve partially the problem: Following my provider recommendations, I changed the smtp server name to : localhost and removed the username/password.

This makes the smtp mailer to use the local mail server, which is possible without further identification.

However, normally, I was told that it should have worked both with my own mail server (mail.secret-japan.com) and with the email.php function. I do not understand why I still get the errors (password is correct).

[hr:1cawapnd]

Related to this problem, when I am logged in as the administrator - from whose account welcome messages are sent - I have about 100 PMs in my "outbox" folder. But when I check my ACP/Users/Private Messages, I have only about 20 "unread" PMs. Could you explain me the difference between those numbers? What exactly is the difference between a "new" MP and an "unread" MP?

Thanks again,

sanji