Photo Album - Error 500

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Photo Album - Error 500

PostAuthor: Omni-Lee » Tue Feb 16, 2010 12:18 pm

I have a new install of 141 and I am having a problem with Uploading an image into the Photo Album. I have checked the CHMOD, File size and dimension settings but I still get an error.

I'm sure its not IntegraMod, but I am unsure where to start with my hosting company 1and1.com

Error 500 - Internal server error

An internal server error has occured!
Please try again later.

I should add, that after rooting around in the upload folder, the images are there. Then upon refreshing the album, the image appears except without its Thumbnail. Hope this helps.
"Out, out, brief candle! Life's but a walking shadow, a poor player that struts and frets his hour upon the stage and then is heard no more: it is a tale told by an idiot, full of sound and fury, signifying nothing" - Macbeth ACT V, Scene V by William Shakespeare
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Re: Photo Album - Error 500

PostAuthor: Helter » Tue Feb 16, 2010 3:22 pm

go to acp/Photo Album/Configuration
at the top you should see a link bar. go to Thumbnail Settings.
set cache to no
set "Show GIF thumbnails without using GD libraries " to no

after saving go to acp/Photo Album/Configuration Cache and clear it.

see if the problem still exists.
If yes, go to acp/Photo Album/Configuration "GD Info" and tell me if GD is installed and what version your running
Always use Protection
Image


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Re: Photo Album - Error 500

PostAuthor: Omni-Lee » Tue Feb 16, 2010 4:36 pm

That got it, thanks a bundle. Now to fix a few CT issues and the Photo Album will be working perfectly.

I must say, thank you and your team for providing such an excellent product.
"Out, out, brief candle! Life's but a walking shadow, a poor player that struts and frets his hour upon the stage and then is heard no more: it is a tale told by an idiot, full of sound and fury, signifying nothing" - Macbeth ACT V, Scene V by William Shakespeare
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Re: Photo Album - Error 500

PostAuthor: Helter » Tue Feb 16, 2010 10:53 pm

thank you. I would suggest debuging the gd issue though. Most host have no problem updating to support GD2 as it is pretty standard equipment on any modern webserver. Youll notice the most difference in IM141 in the speed and high quality look of your thumbnails.
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Re: Photo Album - Error 500

PostAuthor: Omni-Lee » Wed Feb 17, 2010 7:52 am

I reviewed the GD Info section and the below is the result.

Version: bundled (2.0.28 compatible)
Freetype Fonts Support: Yes
Freetype Link Type: with freetype
T1lib Support: No
Gif Read Support: Yes
Gif Create Support: Yes
Jpg/Jpeg Support: Yes
Png Support: Yes
WBMP Support: Yes
XBM Support: Yes
Japanese Font Support: No

That said, the Album is working and I will go piece meal through the changes you had me make to see if anything breaks and where it breaks.
"Out, out, brief candle! Life's but a walking shadow, a poor player that struts and frets his hour upon the stage and then is heard no more: it is a tale told by an idiot, full of sound and fury, signifying nothing" - Macbeth ACT V, Scene V by William Shakespeare
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