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Complaints Dept

Any feedback, suggestion and comments relating to the IntegraMOD project can be posted here. NO bug reports should be posted in this forum

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Complaints Dept

PostAuthor: StrontiumDog » Sat Mar 10, 2007 1:10 pm

Is there a Mod to add a Complaints Dept to forums (IM1.41)?
Right now, we have a separate Complaints section, but it'd be great to keep as part of the main forum.

I'd like something where the thread starters can see only their own posts and consequent replies from admins. Anyone posting in the forum wouldn't see any of the other posts from other users.

A usergroup would be set up to deal with complaints would be able to view all posts and replies....

Anything like that out there?
Last edited by StrontiumDog on Wed Dec 31, 1969 5:00 pm, edited 1 time in total.
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PostAuthor: Dick Dynamite » Sun Mar 11, 2007 1:49 am

What I did was just make a "Feedback/Tech Support" forum, for stuff like that.
Last edited by Dick Dynamite on Wed Dec 31, 1969 5:00 pm, edited 1 time in total.
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PostAuthor: StrontiumDog » Sun Mar 11, 2007 9:47 pm

But everyone can see it?
It'd be nice to have something where the person making the complaint can only see the topics that he has started. Moderators would be able to see everything.
Last edited by StrontiumDog on Wed Dec 31, 1969 5:00 pm, edited 1 time in total.
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PostAuthor: Dick Dynamite » Tue Mar 13, 2007 7:31 pm

Well, I have it set up so that anyone registered can see and post [because that way, if it's a tech issue, then if I don't know what's wrong, someone else would].

I could be wrong, but I think you can set up the forums so that any USER can start a thread, but they can't reply to a thread that's not theirs.

I'm curious, though. Why do you want it set up like that?
Last edited by Dick Dynamite on Wed Dec 31, 1969 5:00 pm, edited 1 time in total.
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PostAuthor: StrontiumDog » Tue Mar 13, 2007 9:16 pm

Well, if someone complains (in our case, we're a gaming community, so we often get complaints about being banned or complaints about other players), we'd like to keep it private so that flame wars don't start up.

So if one complainant starts a topic, it's the only one he can see. The admins group can then reply to him and offer help/advice etc.
But no-one else can read it or even see that this person has posted....

Is this possible? Given the current security settings, I'm not sure it is...<img>
Last edited by StrontiumDog on Wed Dec 31, 1969 5:00 pm, edited 1 time in total.
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Re: Complaints Dept

PostAuthor: Frost » Tue Mar 13, 2007 9:37 pm

Everything is possible <img>

You would just need to find a php guru to write the mod

It could happen with if user id=x allow to see else deny, then another if user=admin,mod allow

etc, you get the idea, just got to find a php person to write it
Last edited by Frost on Wed Dec 31, 1969 5:00 pm, edited 1 time in total.
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PostAuthor: StrontiumDog » Thu Mar 15, 2007 9:56 pm

LOL...thanks Frost!

Any takers? <img>
Last edited by StrontiumDog on Wed Dec 31, 1969 5:00 pm, edited 1 time in total.
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